Reviews

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Dennis Frolov profile picture
Dennis Frolov
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I can't say enough great things about 911 Restoration. After our neighbor experienced a severe leak, our home suffered extensive water damage. We were in a panic and reached out to 911 Restoration on a Friday at 7:30 PM, and to our relief, they arrived promptly and got to work immediately. Their professionalism, efficiency, and expertise were evident from the start. The team worked diligently to mitigate the damage, thoroughly drying out affected areas and preventing further issues like mold growth. They handled everything with care and precision, keeping us informed every step of the way. What truly set them apart was their dedication to working with our insurance company, ensuring that the claims process was smooth and stress-free. A special thanks to Jose, who was not only knowledgeable but also incredibly kind and supportive throughout the entire process. His attention to detail and commitment to customer satisfaction made a difficult situation much easier for us. We are beyond grateful for 911 Restoration and highly recommend them to anyone in need of water damage restoration. Their prompt response, expertise, and outstanding customer service truly made all the difference!
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Mary-anne Curtis profile picture
Mary-anne Curtis
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I had water flood my kitchen and it spread into the dining room and living room. 911 sent Jose to my home and he knew exactly what to do. With fans and air circulation he and another worker had it dried up in good time. He made sure the water was gone under the cabinets and in the walls and including carpet and pads. Thank you
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Chad Bowers profile picture
Chad Bowers
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This company and its team members exemplify the type of response, care, and professionalism that is needed to recover quickly and thoroughly from water damage or disaster events. Jose Camacho and his team provided excellent water damage restoration services to protect our home following Hurricane Helene and we are very grateful we selected them. They responded amazingly fast and helped us understand what needed to be done and put their services into action. Superb on all levels.
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Esther Blanc profile picture
Esther Blanc
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Great experience with this company. Jose wad an angel.
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Bruce Fair profile picture
Bruce Fair
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Jose Camacho helped me out of a tough spot. He and his crew did everything we needed done in a timely manner. Jose always answered his phone and kept all his promises on our job and the work was top quality. I wouldn’t hesitate to recommend Jose’s company.
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Thomas Heller profile picture
Thomas Heller
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To whom it may concern : I sustained water damage from Helene & Milton. I called Jose Camacho and his team. These guy's were amazing & very professional. I was impressed with how quickly Jose and his team got things dried out and the remediation started. I highly recommend 911 Restoration for any storm related cleanup needs that you have. Jose kept me informed 100 % every step of the way.
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Heidi Rohan profile picture
Heidi Rohan
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Jose Camacho loves helping people and continues to look for ways to serve his customers better. This company is dependable and professional- even on the phone! Anyone needing help with mold, water or fire or biohazard cleanup should not hesitate to call them.
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Patricia Borns profile picture
Patricia Borns
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Our kitchen subfloor was damaged due to a tiny, undetected waterline leak beneath the house. that went undetected for may months. Jose of 911 Restoration (Fort Myers) was the best by far of the three remediators we considered. Not only was his estimate several hundred dollars less than others , he treated our minnow of a job as though it was a top priority, gave us extra drying time, bored more holes in the subfloor to make sure it dried out underneath, and completed the job on budget. Fort Myers was ground zero for Hurricane Ian, by the way, and 911 was highly recommended to us by a friend whose first floor flooded. Mold remediators aren't licensed by the state of Florida, so it's a wild west our here. We feel incredibly lucky and grateful that we chose 911.

Our Committment to Serving You!

At 911 Restoration, your satisfaction is our top priority. Every day, our mission is to provide a Fresh Start for homes and businesses. From water damage emergencies to fire cleanup and mold remediation, we approach every job with professionalism, compassion, and a sense of urgency.

We take immense pride in the positive feedback we receive. Every testimonial tells a story of resilience and restoration—and it’s an honor to play a part in helping you recover.

Here’s What Our Customers Have to Say About Us:

  • Fast and Reliable Service
  • Compassionate Team During Tough Times
  • Attention to Detail and High Standards

Your experience matters to us. If we’ve had the pleasure of assisting you, we invite you to share your thoughts. Your feedback not only helps others find a trusted partner but also inspires us to keep raising the bar.

Thank you for letting us guide you to a Fresh Start.